Beishir Lock & Security Support

Support

Choose from our support options on the left.
Below is a brief description of the support options we have available:

SentryNet NetConnect

NetConnect allows you to access your customer data from SentryNet - day or night - via any Internet connection. NetConnect is secure and encrypted so you can be assured that your information is protected. Experience Netconnect today. If you do not have a NetConnect account setup yet, call our office today for details!

Remote Support Tool

You must be a registered user for access to this tool. If you need immediate remote support, call our office and login information will be provided for you.

As an experienced integrator in the IT and Security fields, we understand that sometimes problems can only be properly addressed with a hands-on approach. However, some issues do not require the expense and time of having a service technician visit your site. With our custom remote support tool, our experienced technicians are able to offer remote desktop support over the internet. All that is normally required on your end is an internet browser and access to the public internet. Our technicians can walk you through the rest.

Manuals

We continually update our list of product manuals to ensure you always have access to the documents you need to understand and use your products.

Software

Product CDs are always disappearing right when you have a problem. While we cannot supply software on-line for all of our products, we maintain as many remote viewing applications and playback programs as our manufacturers will allow. We also have additional software downloads available via our registered user site. If you are in need of a specfic application for your security system, contact us today to see if we have a downloadable package available.

Future Options Coming Soon!

If you have a support need you feel could be addressed through our website, please contact us today and submit your idea. We welcome everyone's opinion to making our services better. We realize that our customers are the most important aspect of our business and strive to make sure your needs are filled.

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